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Vendor transparency

Subprocessors

This page explains the categories of third-party providers that may process data to help Novaverb deliver the service.

Effective date July 3, 2026 Questions hello@novaverb.com

Provider categories

  • Cloud hosting and infrastructure providers for application hosting, databases, file storage, and backups.
  • Email and communication providers for transactional email, notifications, and support replies.
  • Payment providers for billing, invoices, tax calculation, and subscription management.
  • Analytics and monitoring providers for product reliability, error tracking, uptime, and aggregate usage measurement.
  • Security providers for abuse detection, access protection, audit logging, and operational safeguards.
  • AI infrastructure providers for optional assistant, summarization, classification, and content workflow features.

Data minimization

Novaverb aims to share only the data needed for the provider to perform the contracted service.

Changes

We may update this page as providers, categories, or processing locations change. Customers with enterprise agreements may request additional subprocessor detail by contacting hello@novaverb.com.